Boomzino Privacy Policy

Boomzino is operated by Neroblanko Tech B.V., a company incorporated in Curaçao and licensed by the Curaçao Gaming Control Board. This page describes the personal data we collect from players, the purposes for which we process it, the parties we share it with, and the rights available to you. Neroblanko Tech B.V. processes personal data in accordance with its own data-handling commitments and the requirements of its Curaçao gaming licence, issued in 2025.

What information we collect

We collect personal data across several categories depending on how you interact with the site. Account registration data includes your name, date of birth, residential address, email address, and phone number. KYC verification requires government-issued identity documents, proof of address, and copies of payment methods used on the account. We also collect gameplay data, covering deposits, withdrawals, bets placed, session times, and game choices, alongside device and network data such as IP address, browser type, operating system, and device identifiers. Cookies and similar technologies are used for site functionality and analytics purposes.

How we use your information

We process your personal data to provide the service: creating and maintaining your account, processing deposits and withdrawals, and enabling gameplay. We use it to meet regulatory obligations under our Curaçao licence, including age verification, identity checks, anti-money laundering monitoring, and transaction review. Security and fraud prevention processing runs continuously across accounts and transactions. Where you have opted in, we use contact details to send marketing communications, which you may withdraw at any time.

We share personal data with licensed payment processors to handle deposits and withdrawals, and with identity verification providers to carry out KYC checks. Data is disclosed to the Curaçao Gaming Control Board and to law enforcement or regulatory bodies where we are legally required to do so. We may also share data with affiliated companies within the Neroblanko Tech B.V. group that operate on the same platform. We do not sell personal data to third parties.

Data retention

We retain personal data for as long as your account remains active and for a period after closure sufficient to meet our obligations under Curaçao gaming and anti-money laundering requirements. In practice, account records, KYC documents, and transaction histories are kept for a minimum of five years following account closure. Data that is no longer required for regulatory or operational purposes is deleted or anonymised.

Your rights

You have the following rights in relation to the personal data we hold about you:

Access: you can request a copy of the personal data we hold.
Rectification: you can ask us to correct inaccurate or incomplete data.
Erasure: you can request deletion of your data, subject to our regulatory retention obligations.
Restriction: you can ask us to limit how we process your data in certain circumstances.
Objection: you can object to processing carried out on the basis of legitimate interests, including direct marketing.
Portability: you can request your data in a structured, machine-readable format where processing is based on consent or contract.

To exercise any of these rights, contact us using the details below. If you consider that our processing of your data does not comply with applicable requirements, you may raise a complaint with the relevant supervisory authority in your country of residence.

Contact us

Privacy queries and data rights requests can be directed to our support team at [email protected] . No separate Data Protection Officer is currently designated. You can also reach us via live chat, available at all times through the headset widget on every page of the site.