24/7 Online Support Missions Login Sign up

Boomzino Responsible Gambling

Gambling is entertainment. It works best when it stays that way. This page sets out the tools available to you directly in your account, the external organisations that offer free support, and how to reach us if you need to act on any of it. Boomzino operates under a licence issued by the Curaçao Gaming Control Board, held by Neroblanko Tech B.V.

Our commitment

Boomzino is licensed and regulated by the Curaçao Gaming Control Board. Our published Responsible Gaming and Self-Exclusion policies are linked from every page on the site. Play is restricted to players aged 18 and over, and we reserve the right to request proof of age at any point.

Tools available

The following tools are available inside your account under the Gambling Limits section. You can set or adjust them at any time.

  • Deposit limits: set a maximum deposit amount on a daily, weekly, or monthly basis
  • Loss limits: cap the amount you can lose over a defined period
  • Self-exclusion: close and block your account immediately on request; reactivation requires contacting support

Deposit and loss limits take effect as soon as you save them. Reductions apply straight away. Increases may be subject to a cooling-off period before they come into force. One practical note: deposit limits cannot currently be applied to cryptocurrency deposits. Self-exclusion closes the account immediately and blocks new accounts being opened under the same details.

Signs to watch for

Some patterns can indicate that gambling has moved outside its intended role. These are facts, not judgements.

  • Chasing losses by placing further bets to recover money already lost
  • Spending more time or money gambling than you planned
  • Gambling affecting time with family, friends, or work
  • Borrowing money or using funds set aside for other purposes to gamble
  • Feeling restless or irritable when not gambling
  • Concealing how much time or money you spend on gambling

If any of these apply, the organisations listed below offer free, confidential support.

Where to get help

These organisations provide free support and are independent of Boomzino.

GamStop allows you to self-exclude from multiple gambling sites in a single registration. It operates independently of individual operators.

Contact us

To request self-exclusion, ask a question about your limits, or arrange full account closure, contact our support team by email at [email protected] or via the live chat widget available on every page, 24 hours a day, seven days a week. Self-exclusion closes your account immediately on request. If you prefer to write, you can also reach general support at [email protected] .